Articles

Are you an Australian owned business?

Yes, we are proud to be a 100% Australian owned and operated business. Our company has been...
Are you based in Australia?

We are based in Australia. All our support staff are Australian citizens.
Can I purchase an IP address?

We do not offer unique dedicated IP addresses. Previously a unique dedicated IP address was...
Can you transfer my cPanel account to your servers?

If your current web hosting uses cPanel we can take a full backup of...
Do you charge any hidden setup or admin fees?

No we don’t have any other hidden fees. The only fees we charge are for the web hosting plan fees...
Do you offer backups of websites & emails?

Yes we offer the ability to backup of all hosting accounts. These backups can be completed by...
Do you provide cPanel hosting control panel?

Yes we only use cPanel control panel. cPanel is provided with all our hosting plans.
Do your web servers have SSD?

Yes all our web servers run SSD hard drives.
How long will it take to set up my hosting account?

New Customers For new customers hosting accounts are setup almost immediately. Once we receive...
Upgrading to Australian Server

If you're looking to run your website on an Australian server, after placing an order, please get...
What payment methods do you offer?

Orders and invoices can be paid by Credit Card or PayPal. Credit...